This customer agreement governs the terms and conditions of your use of the Scrub-A-Can service, is between you, the customer, as a user of Scrub-A-Can (SAC) services and Scrub-A-Can. Further, this agreement, together with any operating rules, policies, price schedules, or other documents expressly incorporated herein by reference and published from time to time by Scrub-A-Can, constitutes the entire agreement between SAC and you, the customer, regarding the service. By using this service, you confirm your acceptance of, and agree to be bound by, this agreement.
Customer Responsibilities
In order for Scrub-A-Can to provide service, you must abide by the following conditions in order to ensure your service is not interrupted or postponed:
Trash can(s) must be free of un-bagged animal waste
Trash can(s) must be reasonably accessible (not hidden or in a locked area) and visible from the street
Trash can(s) must be free of chemicals, paint, glue / other adhesive, or hazardous waste of any kind
Trash can(s) must be free of building materials, (plaster, stucco or concrete)
Scrub-A-Can Responsibilities
If Scrub-A-Can is unable to provide service on the scheduled day as ordered, we will compensate the Customer by one of the following (at our discretion):
Arrange for the service to be performed on the next possible business day
Credit the customer for missed service by extending the term of the contract (equal to number of missed visits)
If we have confirmed by phone or email that we are scheduled to clean your can and it is not out that day, the WILL count as one of your cleanings
Modifications to Customer Agreement
Scrub-A-Can may amend this agreement at any time by:
Posting a revised customer agreement at www.scrubacan.com
In the event a change to the customer agreement conflicts with our clients wishes, we will review the issue and, if necessary, credit the customer for the term of service affected by these changes
SAC reserves the right to modify services without written notification to the customer
Charges
You agree to pay all charges for our services at the price listed on the website
SAC reserves the right to change prices or create new charges for services – any pricing changes will be communicated via the website. It is your right to continue or discontinue service after your annual term expires . We will contact you before or shortly after your plan expires to see if you want to continue service
If you would like to renew your service yourself, please visit the website
Payment
Scrub-A-Can requires payment prior to service. Please sign up via the website
We accept Paypal on our website
If you prefer to pay by check, please email us at [email protected] Once we receive your email, you will be instructed on where to mail your check payment
SAC reserves the right to suspend or terminate service without notice upon rejection of any charges (credit or debit card transactions, returned check, or if card issuer or it’s agent / affiliate seeks return of any payment previously made to SAC). Such rights are in addition to an not in lieu of any other legal rights or remedies available to SAC.
By clicking agree below, you agree and consent to the terms and conditions listed above. You will be automatically directed to our purchase service page where you will select your service plan.
**(You will not be able to purchase any Scrub-A-Can services unless you agree to these customer regulations)